Legal
Last updated: 17 June 2026 · Ten30 LLC, Arlington, Texas
These terms apply when you use ten30studio.com or buy a product or service from Ten30 Studio ("Ten30", "we", "us"). By using the site or buying from us, you agree to them.
Note on tools.ten30studio.com. The DevTools Hub at tools.ten30studio.com has its own Terms of Service covering the free tools, API tier, and Pro subscription. These terms cover ten30studio.com only.
Digital products are licensed to you for personal use, delivered electronically at purchase. They may not be resold or redistributed. Because they are delivered instantly, sales are generally final. Refund eligibility follows the policy of the storefront you bought through (Etsy or Gumroad). If a file is faulty, contact us and we will make it right.
One-time AI service purchases (e.g. the Map / Audit / Pilot tiers on the AI Tools page) are charged in full at the point of purchase. Each tier defines what's delivered and when:
Refunds. The Map and similar digital deliverables are non-refundable once delivered. The Audit is refundable in full if cancelled before work begins, and pro rata at our discretion if cancelled mid-engagement. The Pilot is refundable in full if cancelled within 48 hours of purchase and before kickoff; after kickoff, refunds are at our discretion based on work performed. Contact admin@ten30studio.com for any refund request.
The Studio (Monthly Agent Ops) is a monthly retainer billed at the start of each cycle. You may cancel at any time by emailing admin@ten30studio.com; cancellation takes effect at the end of the current billing cycle. Partial-month refunds are not provided. Failed payments suspend service until the payment method is updated; persistent failure (over 14 days) results in account closure.
For Pilot and Studio engagements where we process personal data on your behalf, a Data Processing Agreement is available on request. Email admin@ten30studio.com to obtain a copy before engagement begins.
When using the site or our products, you agree not to:
We may suspend or terminate access for material breach of these terms.
Our site chat ("Tilda") is an AI system powered by FMIFY, our own product. Its responses can be imperfect and should be reviewed before you rely on them for anything important. Please don't use it to request or rely on regulated medical, legal, or financial advice, and don't submit other people's sensitive personal data. Tilda escalates important requests for human review and may decline unsafe or unsupported use. How chat data is handled is described in our Privacy Policy.
The site, its content, our brand marks, and our product designs are owned by Ten30 LLC unless stated otherwise. Buying a digital product grants you a personal-use licence to that product, not ownership of the underlying design. The site copy and design are © Ten30 LLC.
Purchases and payments happen through third parties: Etsy, Gumroad, and Stripe. Their terms and policies also apply to those transactions, and we are not responsible for their services. Where you reach us through a third-party platform (Instagram, LinkedIn, etc.), that platform's terms also apply to your use of it.
The site and free content are provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant the site or services will be uninterrupted, error-free, or fit for any particular purpose. To the fullest extent permitted by law, Ten30's total liability for any claim relating to the site, a product, or a service is limited to the amount you paid us for the specific product or service giving rise to the claim, in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or special damages.
Nothing in these terms excludes or limits liability that cannot be excluded under applicable law (e.g. UK Consumer Rights Act non-excludable rights for UK consumers).
You agree to indemnify and hold harmless Ten30 LLC and its officers from any claim or demand arising out of your breach of these terms or your misuse of the site, products, or services.
We may update these terms. The "last updated" date above shows when they last changed; continued use means you accept the current version. Material changes will be flagged on this page.
These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the state or federal courts located in Tarrant County, Texas, except where a consumer-protection law in your jurisdiction grants you a non-waivable right to sue in your local courts.
If any provision of these terms is held unenforceable, the remaining provisions stay in effect. We may assign these terms to a successor in interest (e.g. in connection with a merger or sale of the business); you may not assign your rights without our consent.
Questions about these terms: admin@ten30studio.com. Mail: Ten30 LLC, Arlington, Texas, USA.
Draft notice: these terms are drafted by Ten30 to reflect how the business currently operates. They are a starting point, not legal advice. Have them reviewed by a qualified attorney before relying on them in your specific jurisdiction.